Help with your Mannequin studio

Upload a clear JPG, PNG or WebP showing the whole garment. Choose a model, mannequin or flat lay, then create a photo. Open the result in Work to compare your original and the AI result, inspect it full screen or with the magnifier, mark your own review and export.

Contact us

Email 10951811canadainc@gmail.com with “Mannequin” in the subject. Include the work name, what you were doing and the visible error message. Never send passwords, sign-in links, authentication tokens or full card details.

Sign-in and recovery

Create an account using an email you can access. Confirm it from the Mannequin email before signing in. Check spam if it is missing, then use Resend confirmation. Forgot password sends a link to choose a new password. Do not forward account links to others.

Credits and payments

Your first three AI photos are free; no card is required. A completed new photo uses one credit. Failed, retake and uncertain jobs release their reservations. Exporting or resizing an existing photo uses no extra image credit.

When checkout is available, Premium is US$19.99 monthly for 75 AI photos, plus applicable tax. Twenty-five extra photos cost US$9.99 once. Monthly photos do not roll over; unused extras do not expire. Premium removes the Mannequin export mark while active. Manage billing and invoices in Plans & photos, including cancellation at the end of your paid period. Contact us about missing paid credits, billing errors or a refund request; do not buy again while a payment is still being verified.

A result needs another look

AI can alter prints, labels, colours, fabric, shape or condition. Compare the full result to the original before publishing. Ready means technical checks passed; marking Reviewed records your review. Keep inaccurate results unreviewed and use your original. Generated photographs do not establish actual fit or measurements.

Privacy and deletion

Delete eligible work and photos in Work, or close your account under Your studio → Account & help. Download anything you want to keep first. Account deletion schedules photo cleanup and requests cancellation of connected Stripe subscriptions. Confirm any pending cancellation in the billing portal. For access, correction or deletion help, use the same email with “Mannequin privacy” in the subject. See our Privacy Policy and Terms.